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The cryptocurrency exchange MEXC, headquartered in Seychelles, has firmly denied accusations that it is freezing the accounts of its users or erasing their earnings. The team at MEXC has expressed their opposition to ongoing efforts to tarnish their reputation and indicated they may consider legal action in response.

Unfounded Allegations

MEXC, a Seychelles-based cryptocurrency exchange, has characterized the accusations of indiscriminately freezing user accounts as unfounded and driven by individuals with hidden agendas. In a public statement, the MEXC team declared their strong objection to any attempts to slander their name or spread misleading information, and they are contemplating legal action against those propagating these rumors.

This robust denial by the crypto exchange comes in the wake of various reports in the media featuring dissatisfied customers. Some of these customers have accused MEXC of eliminating their profits and the corresponding trading records. A user reported losing access to 92,000 USDT stablecoins following the alleged freezing of their account by the exchange.

The user, known as Vida, shared his experience on X (previously known as Twitter), stating that efforts to reclaim the funds were thwarted by MEXC’s customer service, who referred to “unusual trading activities” in his account or connected accounts.

Call for Users to Avoid Disseminating Misinformation

In its Dec. 24th response to these accusations, the MEXC team reiterated its dedication to the well-being of its users and cautioned them against circulating false news regarding the exchange.

“MEXC has always embraced ‘Customer First’ as a fundamental value since its inception. We remain dedicated to protecting our users’ interests and nurturing relationships with project partners. We are grateful for the continuous trust and support from our users. We urge everyone to critically assess rumors and to abstain from propagating misinformation,” stated the crypto exchange.

Despite these statements, concerns persist among some users. Nadav, for instance, expressed frustration on X about difficulties in withdrawing KAS, even after dividing a larger withdrawal request into smaller ones due to the original request being inexplicably cancelled, with all requests still pending without a given timeframe.

“I am unsure of how to proceed at this point,” Nadav shared on December 24, 2023.

In a separate statement on X, the MEXC team denied any association with an account claiming to be that of its CEO, advising users to confirm news about the exchange through its official social media channels. Nonetheless, some users continue to report issues with their withdrawal attempts.

We invite your opinions on this matter. Please share your thoughts in the comments section.

Frequently Asked Questions (FAQs) about MEXC Crypto Exchange

Has MEXC, a Seychelles-based crypto exchange, been accused of freezing user accounts?

Yes, MEXC has faced allegations of unilaterally freezing user accounts and erasing profits. However, the exchange has strongly denied these claims, labeling them as baseless and driven by individuals with ulterior motives.

What has been MEXC’s response to the allegations of freezing accounts and wiping out profits?

MEXC has categorically denied these allegations, stating that they are unfounded and may pursue legal action against those spreading such rumors. The exchange emphasizes its commitment to customer welfare and urges users not to believe or spread false information.

Have users reported issues with MEXC?

Yes, several users have reported issues, including one who claimed to have lost access to 92,000 USDT due to account freezing. Another user named Nadav reported difficulties in withdrawing funds from the exchange.

Is MEXC taking any measures against the spread of misinformation?

MEXC has cautioned its users against spreading fake news and misinformation about the exchange. They also disavowed an account purporting to be their CEO and advised users to verify news through official channels.

What is the general sentiment of MEXC users following these allegations?

While MEXC has denied the allegations and emphasized their commitment to users, some customers continue to express concerns and report issues with withdrawals and account access.

More about MEXC Crypto Exchange

  • MEXC Official Statement
  • User Complaints on Social Media
  • Cryptocurrency Exchange Regulations
  • Legal Aspects of Crypto Exchanges
  • User Experiences with MEXC


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LegalEagle101 December 26, 2023 - 6:07 am

Legal action seems a bit extreme, don’t ya think? I mean, where’s the proof? both sides need to chill and sort this out.

DigitalDoll December 26, 2023 - 10:42 am

Honestly, these allegations seem fishy, MEXC has been solid for me…never had an issue with withdrawals or anything.

SkepticalSally December 26, 2023 - 1:35 pm

not surprised, seen too many of these stories lately. crypto’s a wild west, gotta be careful where u invest ur money.

CryptoFanatic December 26, 2023 - 4:42 pm

wow, so MEXC is in hot water now?? i thought they were one of the good ones… guess not all that glitters is gold huh

SeychellesTrader December 26, 2023 - 8:04 pm

This is why i never trust these exchanges, you never know when your money’s just gonna disappear, smh…

BlockChainBobby December 26, 2023 - 11:01 pm

so many rumors in the crypto world, hard to know what’s true or not. But freezing accounts? That’s serious if it’s true.


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